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How we collect, use, and protect your personal information
Last updated: February 2026
This Privacy Policy explains how Pariwar Engineering & Construction Pvt. Ltd. ("we," "us," "our"), operator of Pariwar Sewa, collects, uses, and protects your personal information when you browse the platform, create an account, book a service, or contact our support team. By using Pariwar Sewa, you agree to the practices described here.
Full name, email address and/or phone number, and password when you create an account.
Your name, email, subject, and message when you reach out through our contact form.
Service requested, location, scheduling details, and communication with our support team while coordinating a booking.
Your name, rating, and comment when you leave a review for a completed service.
Pages visited, device/browser type, and general interaction data, collected automatically via cookies and analytics tools (see Cookies below).
We do not collect or store payment card details — payment for a service is arranged directly between you and the technician, outside the platform.
We use the information we collect to:
We use cookies for essential site functions (like keeping you signed in and remembering your theme preference) and, where configured, analytics tools such as Google Analytics, Google Tag Manager, Meta (Facebook) Pixel, and Hotjar to understand how visitors use the platform. These tools may collect information like pages viewed and general interaction patterns; we do not use them to collect payment information.
See our Cookie Policy for details on the specific cookies used and how to manage them through your browser.
We do not sell your personal information. We share it only in the following situations: with the technician or team assigned to your booking (so they can complete the job), with service providers who help us operate the platform (such as email delivery and analytics providers, bound to use data only for the service they provide us), or when required by law or to protect the rights and safety of our users.
We use industry-standard measures — including encrypted connections and hashed passwords — to protect your data. No online system is completely secure, but we take reasonable steps to safeguard your information against unauthorized access, loss, or misuse.
We retain your information for as long as your account is active or as needed to provide services, resolve disputes, and comply with legal obligations, after which it is deleted or anonymized.
You can review and update your account information at any time by signing in. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your account and associated data — subject to what we are required to retain for legal, dispute, or accounting purposes. To make a request, contact us using the details below.
You can also control cookies through your browser settings, as described in our Cookie Policy.
Pariwar Sewa is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy here with a revised "Last updated" date.
If you have any questions about this Privacy Policy or want to exercise your data rights, contact us.